Complete Care Training
Unit 4: Promoting Equality, Diversity, Inclusion and Human Rights in Adult Social Care Settings
Equality, Diversity & InclusionLevel 2

Unit 4: Promoting Equality, Diversity, Inclusion and Human Rights in Adult Social Care Settings

This unit explores how to promote equality, diversity, inclusion, and human rights in adult social care practice. Learners will develop an understanding of discrimination, its forms, and its impact on individuals, staff, and care quality. The unit explains how UK legislation, including the Equality Act 2010 and Human Rights Act 1998, underpins fair and respectful care. Learners will examine how to work inclusively, recognising individual differences, cultural needs, and personal beliefs, and applying person-centred approaches to remove barriers and promote participation. The unit also focuses on identifying, challenging, and reporting discrimination, hate crime, mate crime, and bullying, ensuring learners understand safeguarding responsibilities and agreed ways of working. In addition, learners will explore how to access guidance, support others, and continuously improve practice to create a safe, inclusive, and rights-based care environment.

2 hours 30 minutes
Created by Sophie Barber Updated 11/2026 English
Part of Level 2 Adult Social Care Certificate · Course 4 of 15

Available only in Level 2 Adult Social Care Certificate

This course isn't sold on its own. You get it, with every other course in the pathway, when you enrol on the pathway.

£1400.00, was £1500.0015 courses
See the pathway

What you'll learn

Outline what is meant by human rights.
Explain what is meant by discrimination and the potential effects on individuals and others.
Describe how practices that support equality, diversity, inclusion and human rights reduce the likelihood of discrimination.
Explain what is meant by disability hate crime, mate crime and bullying.

Course content

13 modules

What human rights are, why they belong to everyone, and how the Human Rights Act protects people who use care and support services.
The forms discrimination can take in care, from direct to indirect, and the harm it causes to individuals, families and staff.
How equality, diversity and inclusion in everyday practice reduce discrimination and help people feel safe and respected.
How to recognise disability hate crime, mate crime and bullying as abuse or exploitation, and why they put people at serious risk.
How to spot, challenge and report discrimination in line with your employer's policies, in a way that encourages positive change.
Written assessment on discrimination, protected characteristics and inclusive practice, and how to recognise, challenge and report discrimination.
The Equality Act, Human Rights Act, CQC regulations and codes of practice that set the standard for fair, rights-based care.
What culturally appropriate care looks like, and approaches that respect a person's culture, faith, language and traditions.
How to interact in ways that respect each person's lifestyle, beliefs, culture, values and preferences in daily care.
Written assessment on inclusive practice: relevant legislation, culturally appropriate care and respecting beliefs, values and preferences.
Reliable sources of information, advice and support on equality and human rights, including those your employer provides.
When you need help with an equality or human rights question, where to go for it and how to use the advice in practice.
Written assessment on accessing information, advice and support about equality, diversity, inclusion and human rights.

Specialist

Sophie Barber

A qualified teacher, examiner and content creator, Sophie has over 10 years experience developing resources for examination boards to ensure that they are using effective learning tools. An ex-medic, Sophie has a huge passion for the healthcare profession and the importance of delivering quality care.

Training you can trust

How this course works. You will work through self-paced modules, check your understanding with knowledge checks, and finish with a short assessment. On passing, your CPD-certified certificate is available to download immediately, ready for your CQC evidence file or employer records.

This certificate does not expire.

Accredited by CPD

All of our courses are accredited by the CPD Certification Service as conforming to universally accepted Continuing Professional Development (CPD) guidelines.

Frequently asked questions

There is no deadline: a one-off purchase gives you lifetime access to the course, including updates, so you can complete it at your own pace across shifts.
Yes. Every course is accredited by the CPD Certification Service, and the certificate states the course, the level and the date you passed.
Yes. It works on phone, tablet and computer, and your progress syncs between them.
Your certificate is generated the moment you pass the final assessment, ready to download or print.